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Manager - Human Resources Operations

Location
Ottawa, ON, Canada, Canada

Posted on
Mar 02, 2022

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Title: Manager - Human Resources (Operations) Location:Canada Type of contract: 12 Month Temporary Full Time Position Salary band: $53,634 - $78,216 An iconic brand and one of the most inspirationalnot-for-profitorganizationon this planet - The **MEMBERS ONLY**SIGN UP NOW***. (CRC), is seekinga Manager - Human Resources to join our Shared Services team. You want to be part of the world's largest humanitarian network? You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization that makes a huge difference in the lives of Canadians here at home and abroad. What are you waiting for? At the **MEMBERS ONLY**SIGN UP NOW***., we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service,unityand universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience. Starting with the hiring process, we are committed to having an accessible, diverse, inclusive and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace. As the Manager, Shared Services, you will work with the Senior Manager, Shared Services and will support and manage the transition and daily operations of one country wide People Services (PS), Shared Services team. The Shared Services team will be responsible for the transactional activities associated with the Employee and Volunteer life cycle. Working in collaboration with employees and volunteers in a virtual team environment, the Manager, Shared Services will be responsible for managing the day-to-day operations. In addition, they will provide coaching and mentoring to all employees and volunteers as well as develop and improve on existing processes and procedures. As a Manager, Shared Services you will: Ensure the day to day operations are running efficiently by providing the necessary support and guidance to all Shared Services personnel; Act as a resource to team members in resolving moderate to complex questions or to trouble shoot issues and manages escalated issues brought forward from Shared Services personnel; Partner with the Sr. Manager Shared Services and Sr Business Partners regarding employee and volunteer incidents based on recommendations; Engage in department planning with the Sr. Manager, Shared Services in collaboration with staff and volunteers; Participate as a member of the PDCT PS which may require on call duties and/or deployment away from home for periods of time; and Ensure own understanding and familiarity with emergency response systems, structures and tools including usage of new software. Ensure coherence, standards and consistency in the services and initiative across provinces as appropriate; Contribute to the planning and implementation and monitoring of a multi-year operational and financial plan What we are looking for: Bachelor's degree in Human Resources Management or related field with a minimum of 5 years management experience, or an equivalent combination of education and experience; Experience managing and working with volunteers in a client-based industry; and Management experience providing client service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction. Experience mentoring and coaching employees and volunteers in a virtual environment; Strong leadership skills and project management skills and experience; Experience program planning, monitoring and evaluation; Excellent interpersonal and communication skills, both written and oral; Proven ability to multi-task in a fast-paced environment; Working conditions: Work is mostly performed in an office environment as part of a virtual team; Ability to work non-traditional and longer hours often on short notice especially during times of emergency response; Work related travel will be required, including deployment to difficult/restricted locations. Field missions can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts; Please note that there is no relocation package for this position. Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground). If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.Salary Band:$53,634 - $78,216,directApply:false,datePosted:2022-03-02 07:01:52,validThrough:2022-04-01,employmentType:FULL_TIME,hiringOrganization:{@type:Organization,name:**MEMBERS ONLY**SIGN UP NOW***.,sameAs:****

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